FAQs

Your funds help GIVIT to support thousands of people experiencing hardship - whether they are experiencing homelessness, escaping domestic and family violence, impacted by disaster, experiencing economic hardship - or any other circumstances that mean they need support with essential items and services. 

If you have seen a specific appeal on our website that you wish to fundraise for, please contact us at fundraising@givit.org.au

You can also support GIVIT by donating money or physical items.

Items needed inlcude everything from cutlery to baby items, washing machines to hardware tools. You can also donate school equipment, sporting goods, or bigger items, such as shipping containers. The quality of the item is what matters. If it’s good enough for you to give to a family member, then it’s something that will help someone who is facing extreme hardship. 

The few things that we can’t accept are listed on the Prohibited Items list. 

For more information, please visit https://www.givit.org.au/about-us/faqs  

Yes, please fill out the letter of authority to fundraise application form and we will be in touch. 

Please be aware that if you register a fundraiser, you are confirming you will comply with the terms and conditions outlined here.

Please also read the FAQ "Does my fundraiser need to comply with any laws or legislation" to ensure you have any relevant permits or licences.

Your fundraising must be legal, and must comply with Australian Federal and State Laws. Your fundraising activity or event must comply with all legislative and local government requirements and have all appropriate permits, licences and insurance for fundraising in the state or territory where the event is to be held. 

You are required to seek and obtain the required permits relating to activities such as raffles, lotteries and auctions. This page contains some useful information about ensuring your fundraisor or event complies with all legislation.

This page also outlines the terms and conditions you're complying with when registering a fundraiser with GIVIT.

Please get in touch with your State’s office for further information and to apply for any required permits. 

ACT 

Website: ACT ACT Gambling and Racing Commission 

PH: 02 6207 0359 

NSW 

Website: Liquor & Gaming NSW  

PH: 1300 024 720  

NT 

Website: Racing, Gambling and Licensing 

PH: 08 8999 5511 

QLD 

Website: Office of Liquor and Gaming Regulation  

PH: 13 74 68 

SA 

Website: Office of the Liquor, Gambling and Lotteries  

PH: 131 882 

TAS

Website: Department of Liquor and Gaming  

PH: 03 6166 4040  

VIC

Website: Victorian Commission for Gambling and Liquor Regulation  

PH: 1300 599 759 

WA 

Website: Department of Racing, Gaming and Liquor  

PH: 08 6551 4888 

Anyone can fundraise for GIVIT. If you are under 16, we require the details of a parent or guardian to approve your fundraising activity. 

You will need to comply with your state or territories laws and obligations when conducting a fundraising activity 

Once you have received a letter of authority to fundraise it's as simple as clicking the FUNDRAISE NOW button and completing the registration process! This will create your unique fundraising dashboard, which you can personalise with photos, your fundraising goals, blogs, and much more.

You can even make a personal donation to kickstart your fundraising efforts! 

Once you have completed your registration you will receive an email outlining the next steps. 

GIVIT should be named as the beneficiary of the fundraising activity, for example including the wording "proceeds of the event will go to GIVIT", on all tickets or promotional flyers.

In addition, the percentage or actual portion of gross proceeds donated to GIVIT should be disclosed to all participants. 

Our team will be here to support you every step of the way with your fundraising activity.

If you need to get in touch you can contact us at any time by emailing fundraising@givit.org.au

Yes. If you would like to donate directly to GIVIT visit our website.

All donations of $2 or more are tax deductible for Australian tax payers.

If the donor receives something material in return for their money, such as a raffle ticket, a ticket for a movie, a dinner or auction item, these contributions are not tax deductible. 

By donating directly to your GIVIT online fundraising page, your donors will automatically receive a tax-deductible receipt via email. If you collect cash, then add the donation to your fundraising page via the 'Add Offline Donation' area using the donor's contact details. They will then receive an email with the donation receipt attached. 

Your online fundraising dashboard is your own website where you can easily manage your fundraising activities. 

You can personalise your page with your own story and photos; as well as send out emails to collect donations and thank your donors. 

You can edit this page whenever you like by clicking on the ‘Edit My Page’ tab.

Your GIVIT online fundraising page is what your sponsers can access to donate towards your fundraising efforts. 
 
You can ask anyone to support your GIVIT fundraisers – even if they can’t attend your event – by copy and pasting a link to your fundraising page into an email or sharing it to you social media pages. This way, people can easily support your efforts and leave messages of encouragement. 

Your personal fundraising page is automatically created once you finalise the registration process. Click here to get started.

This is your own web-page where you can ask friends, family and colleagues to make a secure online donation towards your fundraising goal, paying with their credit card or via PayPal. They will be emailed a tax receipt immediately after donating. 

No, you don’t have to use your fundraising dashboard if you don’t think it will be useful. 
 
Regardless of whether or not you will be using this page, it is still important that you register your fundraiser with us. This ensures that all of our fundraisers have agreed to GIVIT’s fundraising Terms and Conditions, and that we are able to support you properly. 

Click 'Log In' in the top right hand corner of the GIVIT website . Using the email address and password chosen during your registration process, you will be directed to your personal fundraising page.

If you forget your password, it can be re-set by clicking on the ‘Forgot your password?’ link. 

To personalise your page: 

1. Upload a photo of yourself
2. Add a compelling reason why you are supporting GIVIT. If people know a bit about you and the reason you are fundraising for GIVIT, they are more likely to support you.
3. Set your fundraising target. Note: $500 is the default target amount. You can change this to any amount that you wish to aim for. It is a great idea to increase your goal every time it is reached (your supporters can see that you are still keen to keep fundraising and will support you to reach your goal!). 
4. Don’t worry if you don’t reach your goal - every single dollar makes a difference. 
5. Regularly update your blog with text and photos from your latest fundraising event or other activities.
6. Send emails to all your friends, family and colleagues, asking them to sponsor you and help you reach your goal. 
7. Don’t forget to thank your sponsors. 

When you register, you will receive a confirmation email with your personalised link. Alternatively, you can search for your page by typing your name or event name into the ‘Search for a Fundraiser’ search bar. 

Log in to your page and scroll down to the ‘Add an Update’ box underneath your ‘My Updates’ section. Add a personalised message to the box and use the camera icon to upload an image or copy and paste your YouTube video URL. 

The easiest way to find sponsors is by sharing your fundraising page link via email, Facebook, Instagram or Twitter.  

Keep it simple and send a direct link to your page. 

We suggest forwarding the email within your Fundraising Dashboard to your entire network of contacts. You may be surprised by who supports your efforts with a generous donation. 

If you need any support, please don't hesitate to contact us for assistance. 

When you reigster your fundraiser you will recieve an email with a link to all marketing assets available to you. 

Alternatively, you can visit our Tools & Tips page, which has all our assets saved. 

You can thank each person that has donated to your online fundraising page by commenting on their donation. These comments will appear on your page, and donors will receive a notification when you comment. 

The platform that hosts GIVIT’s fundraising pages, charges an optional fee to the donor which helps cover the cost of credit card processing fees and maintenance of the platform. The donor can choose to opt out of paying this fee.

Absolutely! The best way is to add the cash to your personal bank account and then add this amount to your fundraising dashboard using a debit/credit card.

You can also use the 'Add Offline Donation' functionality under 'My Donations' on your Dashboard to ensure the person who provided the cash or cheque receives a receipt for their donation.

There’s technically no need for you to close your fundraising page. It can remain live and available to donate to for ever if you like! If you would like to close it, log in to your fundraising dashboard, click on the ‘edit my page’ menu item, then scroll down to the bottom of the page, and click on the ‘archive page’ button. 

We recommend that you encourage people to donate directly via your GIVIT online fundraising page. That way, your donors will automatically receive a tax receipt via email and you and your supporters can easily see how close you are to achieving your fundraising goal!  

If you’re hosting an in-person event or fundraiser, you can use the QR code found under the 'Get Support' tab in your dashboard. 

If you collect cash, you can add this to your fundraising dashboard via the 'Add Offline Donation' area using your debit/credit card. Adding the donor's details here will ensure they receive a receipt for their donation. 

This is completely up to you on how you approach your fundraising. Asking people for donations before your event and directing them to your online fundraising page gives them more payment options and time to decide how much they would like to donate.  

You can also take cash donations during your event or activity, or encourage online donations via mobile, tablet or laptop. After your event, you might like to let people know how it went, thank those who supported you, and encourage any final donations. 

Yes, absolutely. When making donations via GIVIT's fundraising platform, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet.

Your credit card number is removed from GIVIT's fundraising platform and is only stored on a separate secure server by the payment gateway provider. 

If you’re running your fundraiser through our online fundraising platform then you don’t need to worry about transferring any money to us - it will all happen automatically! 

If you have an online fundraising page but you’re also running events or offline fundraising activities, we recommend that you add the proceeds to your existing fundraising dashboard via the 'Add Offline Donation' area on your dashboard. 

If you’re running a fundraising activity and not using GIVIT's online platform, please transfer the funds raised to us within 28 days. Please contact fundraising@givit.org.au for our bank account details. 

If you donated directly to a GIVIT online fundraising page please contact fundraising@givit.org.au for another copy of your tax receipt. 

There is a $1 minimum donation amount. Any donations of $2 or more are tax deductible. 

Yes! Credit cards from all over the world are accepted, so you can encourage your friends and family far and wide to donate via your online fundraising page.

Overseas donors can also use PayPal. 

You will receive an automatic confirmation email shortly after you complete the online donation process, along with a receipt. If you have not received your confirmation email, please contact fundraising@givit.org.au

Your GIVIT online fundraising page accepts donations via credit card or PayPal. 
 
Donations can also be made via bank transfer, cheque or money order. Please contact the GIVIT team by emailing fundraising@givit.org.au to enquire about bank details. 

Yes. When you are making a donation via a GIVIT online fundraising page, at the message step, check the ‘Anonymous’ box.

Your donation will then appear as ‘Anonymous’ on the fundraising page. 

Yes, ‘proper’ or ‘reasonable’ expenses may be deducted from your fundraising total, however at least 50% of the total income should be allocated to GIVIT. 

Commissions or fees for you are not considered a reasonable expense and should not be deducted from your fundraising total. 

If you have forgotten your password, click on the ‘Forgot your Password?’ link on the log in page to be sent a new one.

If you are still encountering a problem, please contact us at fundraising@givit.org.au

For general troubleshooting issues with your dashboard and any questions related to the GIVIT website, please email fundraising@givit.org.au