FAQs

How do I fundraise for GIVIT?

When I donate to GIVIT, where do the funds go? 

Your money goes where you want it to – not many charities can promise you that! When you donate to GIVIT you have the power to choose whether you want your hard-earned cash to support a specific appeal, or support GIVIT directly to keep doing the great work we do across Australia. More info on why to funraise visit here.

Where does the money go? 

If you select for the donated funds to go directly to GIVIT then your funds will go directly towards assisting GIVIT to operate and continue to do the work we do to those in need. If you choose for your donated funds to go to an appeal 100% of those funds will go directly to that appeal. More information visit here.

Are there any other ways I can support GIVIT? 

You can support GIVIT by giving cash or physical items. If you didn’t want to fundraise and give your donation in cash you could go to www.givit.org.au and give or fund any physical item.

This could be items inside, and around, a house – everything from cutlery to baby items, a washing machine to hardware tools can help someone set up a new home you can give. You can also donate school equipment, sporting goods, bigger items such as a shipping container and much more. The quality of the item is what matters. If it’s good enough for you to give to a family member (a family member you like 😀) then it’s something that will help someone who is facing extreme hardship. 

The few things that we can’t accept are listed on the Prohibited Items list. 

For more information on these please visit https://www.givit.org.au/about-us/faqs  

Do I need GIVIT’s permission to hold a fundraiser?

If you register your fundraiser via https://fundraise.givit.org.au, your fundraising event is automatically approved. We will review all fundraisers held on our platform, and will be in touch if there are any issues. You do not require a letter of authority to fundraise from GIVIT for you to register your fundraiser on https://fundraise.givit.org.au. 

You do need to be aware that if you register a fundraiser your confirming to the terms and conditions, more info here.

There may be certain situations where you need a letter of authority to fundraise from GIVIT. If that’s the case, fill out this letter of authority to fundraise application form and we will be in touch. 

 

For more information on these please visit https://www.givit.org.au/about-us/faqs  

Does my fundraiser need to comply with any laws or legislation? 

Your fundraising must be legal, and must comply with Australian Federal and State Laws. Your fundraising activity or event must comply with all legislative and local government requirements and have all appropriate permits, licences and insurance for fundraising in the state or territory where the event is to be held. 

You are required to seek and obtain the required permits relating to activities such as raffles, lotteries and auctions. This page contains some useful information about ensuring your fundraisor or event complies with all legislation.

This page also outlines the terms and conditions you're complying with when registering a fundraiser with GIVIT.

Please get in touch with your State’s office for further information and to apply for any required permits. 

ACT 

ACT Gambling and Racing Commission 

PH: 02 6207 0359 

NSW 

Liquor & Gaming NSW  

PH: 1300 024 720  

NT 

Racing, Gambling and Licensing 

PH: 08 8999 5511 

QLD 

Office of Liquor and Gaming Regulation  

PH: 13 74 68 

SA 

Office of the Liquor, Gambling and Lotteries  

PH: 131 882 

TAS  

Department of Liquor and Gaming  

PH: 03 6166 4040  

VIC  

Victorian Commission for Gambling and Liquor Regulation  

PH: 1300 182 457 

WA 

Department of Racing, Gaming and Liquor  

PH: 08 6551 4888 

What is the best way to get people to contribute to my fundraiser? 

The easiest way to find sponsors is by sharing your fundraising page link via email, Facebook, Instagram or Twitter.  

Keep it simple and send a direct link to your page. 

Another way is to visit this page and search for the fundraiser you're looking for.

We suggest forwarding the email to your entire network of contacts. You may be surprised by who supports your efforts with a generous donation. 

If you have any problems, please don't hesitate to contact us for assistance. 

How do I start my fundraiser? 

When you set up your personal fundraising page it will automatically create it for you once you finalise the registration process. You can then personalise the page as you wish as well as kick starting the fundraiser by making a donation yourself.  

In this process you will also need to register your fundraiser. 

What happens after I register? 

Once you register upir fundraiser you will reviece an automatic email which outlines the next steps to set up your fundraiser.  

Is there an age limit? 

Anyone can fundraise for GIVIT. If you are under 16, we require the details of a parent or guardian to approve the fundraiser. You will need to comply with your state or territories laws and obligations when operating a fundraiser. 

What support will I receive from GIVIT? 

Our team will be there to support you every step of the way with your fundraising.

You will be set up from the moment you register your fundraiser however if you need to get in touch you can contact us at any time by emailing info@givit.org.au 

What should I tell the people donating or participating in my fundraiser? 

GIVIT should be named as the beneficiary of the project, for example including "proceeds of the event will go to GIVIT", on all tickets or promotional flyers. In addition, the percentage or actual portion or gross proceeds donated to GIVIT should be disclosed to all participants. 

Can I just donate directly to GIVIT?  

Yes. If you would like to donate directly to GIVIT visit our website. 

Does GIVIT accept donated material goods? 

Yes absolutely! For more information on what physical items you can donate visit https://www.givit.org.au/about-us/faqs 

Are donations tax deductible? 

All donations of $2 or more are tax deductible for Australian tax payers. If the donor receives something material in return for their money, such as a raffle ticket, a ticket for a movie, a dinner or auction item, these contributions are not tax deductible. 

When someone donates to your fundraiser they will recieve an automated email with a tax reciept. 

How does my online fundraising page work?

How do I get a fundraising page?

Your personal fundraising page is automatically created once you finalise the registration process. Click here to get started. You can kick-start your fundraising by making a donation to yourself and can then personalise your page by adding a photo and updating your blog.  

How do I start my fundraising page? 

After completing your registration, a personal online fundraising page will be set up. This is your own web-page where you can ask friends, family and colleagues to make a secure online donation towards your fundraising goal, paying with their credit card or via PayPal. They will be emailed a tax receipt immediately after donating. 

Your fundraising target is displayed on your page, so everyone can see how close you are to reaching your personal goal. 

How do I personalise my fundraising page?  

Log-in to your account – click on the 'log in' on the top navigation on the website. Using the email address and password chosen during set-up, you will be directed to your personal page. If you forget your password, it can be re-set by clicking on the ‘Forgot your password?’ link. 

To personalise your page: 

  1. Upload a photo of yourself
  2. Add a compelling reason why you are supporting GIVIT. If people know a bit about you and the reason for your campaign, they are more likely to support you.
  3. Set your fundraising target. Note: $500 is the default target amount, helping GIVIT to give those in need. You can change this to any amount that you wish to aim for. Don’t worry if you don’t reach your goal - every single dollar makes a difference. 
  4. Regularly update your blog with text and photos from your latest fundraising event or other activities.
  5. Send emails to all your friends, family and colleagues, asking them to sponsor you and helping you reach your goal. 
  6. Don’t forget to thank your sponsors. 
  7. Keep your target high. It is a great idea to increase your goal, every time it is reached. As long as you aim to reach a target, your supporters can see that you are still keen to support GIVIT and will help you with donations. 

What is my GIVIT online fundraising page? 

Your GIVIT online fundraising page is a great tool to spread the word about your support of GIVIT and to give to those in need. You can use it to collect donations and share your story, updates, photos and videos. 
 
You can ask anyone to support your GIVIT fundraiser – even if they can’t attend your event – by copy and pasting your link into an email or sharing it to your social media pages. This way, people can easily support your efforts and leave messages of encouragement. 

Do I need to use my online fundraising page? 

No, you don’t have to use your fundraising page if you don’t think it will be useful. 
 
Regardless of whether or not you will be using this page, it is still important that you register your fundraiser with us. This ensures that all of our fundraisers have agreed to GIVIT’s fundraising Terms and Conditions, and that we are able to support you properly. 

What is the web address of my GIVIT online fundraising page? 

When you register, you will receive a confirmation email with your personalised link. Alternatively, you can search for your page by typing your name or event name into the ‘Find a supporter’ search bar. 

How do I upload a photo or video to my GIVIT online fundraising page? 

Log in to your page and scroll down to the ‘Post update’ box underneath your ‘My story’ section. Add a personalised message to the box and use the camera icon to upload an image or copy and paste your YouTube video URL. 

Can I add cash or cheque donations to my GIVIT fundraising page? 

Absolutely! The best way is to add the cash to your personal bank account and then add this amount to your fundraising page using a debit/credit card.

How do I thank people who have donated to my fundraiser page?

You can thank each person that has donated to your GIVIT online fundraising page by commenting on their donation. These comments will appear on your page, and donors will receive a notification when you comment. 

Why does my page charge a processing fee for donations? 

The platform that hosts GIVIT’s fundraising pages, Funraisin, charges an optional fee to the donor (around 4%) which helps Funraising cover the cost of maintenance and development of the platform. 

How do I close my fundraiser? 

There’s technically no need for you to close your fundraising page. It can remain live and available to donate to for ever if you like! If you would like to close it, log in to your fundraising dashboard, click on the ‘edit my page’ menu item, then scroll down do the bottom of the page, and click on the ‘archive page’ button. 

How do I host a GIVIT fundraising event?

How do I register to host a GIVIT fundraising event? 

To register, simply click on the ‘Fundraise Now’ button here and fill out the registration form. This will create an online fundraising page that you can share at your event or with your friends, family and colleagues on social media or via email. 

How do I organise a GIVIT fundraising event? 

After you’ve registered your fundraiser and customised your GIVIT fundraiser page;

  1. Pick a date
  2. Choose your activity – check out some ideas here
  3. Tell people about your fundraiser
  4. Make a difference to the many lives in Australia and give the smart way 

How do I get posters or promotional materials? 

When you reigster your fundraiser you will recieve an email with a link to all marketing assets available to you. 

Can I use GIVIT’s logo for my fundraising event?   

Yes, once you register for a fundraiser you will recieve an email with a link to all marketing assets including a logo. For more resources visit here.

 

How can GIVIT support my event? 

Once you have registered your fundraiser and downloaded all the resources available, you can start promoting your fundraiser.

If you need any addition help promoting your fundraiser please get in touch by emailing us info@givit.org.au

How do I raise and bank donations?

How do I collect donations? 

We recommend that you encourage people to donate directly onto your GIVIT online fundraising page. That way, you will be able to keep a running tally of how much you have raised, and donors will automatically receive a tax receipt via email.  

If you’re hosting an in-person event or fundraiser, a good idea is to create a QR code with a tool like QR Code Monkey that links to your fundraising page, then print these out to display at your event. 

If you collect cash, you can donate directly onto your fundraising page using your debit/credit card. 

Should I ask for donations before, during or after my GIVIT fundraiser? 

This is completely up to you on how you approach your fundraising. Asking people for donations before your event and directing them to your online fundraising page gives them more payment options and time to decide how much they would like to donate.  

You can also take cash donations during your event or activity, or encourage online donations via mobile, tablet or laptop. After your event, you might even like to let people know how it went, thank those who supported you, and encourage any final donations. 

Is online fundraising secure? 

Yes, absolutely. When making donations via the Funraisin secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet.

Your credit card number is removed from the Funrasin online server and is only stored on a separate secure server by the payment gateway provider. 

How do I get the money I fundraised to GIVIT?

If you’re running your fundraiser through an online page on this website (https://fundraise.givit.org.au/), then you don’t need to worry about transferring your fundraising monies to us. It will all happen automatically! 

If you have an online fundraising page on this website but you’re also running events or offline fundraising activities, we recommend that you just ‘donate’ the proceeds to your existing fundraising page. 

If you’re running an offline fundraiser independent of https://fundraise.givit.org.au, please transfer the funds raised to GIVIT within 28 days, or contact info@givit.org.au with an expected transfer date. 

Does GIVIT provide tax receipts for donations? 

By donating directly to your GIVIT online fundraising page, your donors will automatically receive a tax-deductible receipt via email. 

I’ve lost my tax receipt – how do I get a copy? 

If you donated directly to a GIVIT online fundraising page please contact info@givit.org.au for another copy of your tax receipt. 

Is there a minimum donation amount? 

There is a $1 minimum donation amount. Any donation over $2 is tax deductible. 

Can someone donate from outside Australia? 

Yes! Credit cards from all over the world are accepted, so you can encourage your friends and family far and wide to donate via your online fundraising page. Overseas donors can also use Paypal. 

How do I know if my donation is successful? 

You will receive an automatic confirmation email directly from Funraisin shortly after you complete the donation process online along with a receipt. If you have not received your confirmation email, please contact info@givit.org.au. 

What types of payments are accepted? 

Your GIVIT online fundraising page accepts donations via credit card or PayPal. 
 
Donations can also be made via bank transfer, cheque or money order. Please contact the GIVIT team by emailing info@givit.org.au to enquire about bank details. 

Can I donate anonymously? 

Yes. When you are making a donation via a GIVIT online fundraising page, at the message step, check ‘Anonymous’. Your donation will then appear as ‘Anonymous’ on the fundraising page. 

Can expenses be deducted from money gathered in fundraising? 

Yes, ‘proper’ or ‘reasonable’ expenses may be deducted but some legislation gives a strict limit. At least 50% of the total income from your project should be allocated to GIVIT. 

Commissions or fees for you are not considered a reasonable expense and should not be submitted. 

I need technical support

I have forgotten my GIVIT fundraiser page login details – how to I retrieve them? 

If you have forgotten your password, click on the ‘Forgot your password?’ link on the log in page to be sent a new one. If you are still encountering a problem, please contact us at info@givit.org.au  

I’m having problems with my online fundraising page - what should I do? 

For general troubleshooting issues with your page and any questions related to the GIVIT website, please email info@givit.org.au  

What is my fundraising dashboard? 

Your online fundraising dashboard is your own website where you can easily manage your fundraising. 

You can personalise your page with your own story and photos; as well as send out e-mails to collect donations and thank your donors. 

You can edit this page whenever you like by clicking on the ‘Edit My Page’ tab. 

How do I close my fundraiser? 

There’s technically no need for you to close your fundraising page. It can remain live and available to donate to for ever if you like!

If you would like to close it, log in to your fundraising dashboard, click on the ‘edit my page’ menu item, then scroll down do the bottom of the page, and click on the ‘archive page’ button. 

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